Having a family, office or neighborhood dispute? Well, here are some of the methods that you can use to resolve conflicts and disputes. Conflict happens whenever you have people with different expectations. In today’s world, people have turned away from filing lawsuits whenever there is a dispute. They instead find ways to resolve them by themselves to avoid unnecessary costs and time consumption in filing for cases. You don’t have to go through a hectic time wondering how to go about the conflicts and disputes anymore. Below are methods that you can use to resolve conflicts and disputes.
Dispute and conflict resolution methods
1. Listen to understand
Come up and remember a conflict that you were recently involved in. Most of the people are unable to resolve their conflicts because they don’t want to listen to one another and understand where the other person is coming from. One of the ways to resolve a conflict is by listening whether the other person is saying. You might get surprised with their reasons, or they might also be telling the truth. Psychologists and research show that we cover hurt or fear with anger during a dispute to avoid being embarrassed. It is advised that to overcome people’s anger, you must listen and hear them out. This will give them time to calm down and focus on resolving the conflict.
2. Bring out the positive
To help you solve a conflict, find some common characteristics, or you can create them, between you and the other person. This will seem to normalize the situation, and the other person will feel at ease and calm down. This will help solve the conflict right away.
3. State your case diplomatically
The main point here is to make people understand your views and perspectives without being defensive. This will make them at ease because they feel you cannot harm them. They will instead hear out whatever you are saying. Apologize for what you have done first and focus more on convincing the other person that you didn’t intend for this to happen. This will help to calm the person down and focus on resolving the problem.
4. Try to avoid the blame game
If you are looking forward to resolving a conflict, avoid blame games. If the other person feels blamed, they will often leave without solving anything. Focus on what you can do to solve the problem.